Privacy Policy

Collection of Information

By providing your personal information you agree and consent to the collection, use, disclosure, storage and holding of your personal information in accordance with this privacy policy.

We collect your personal information when you provide it to make your booking with us, including any other information you may provide to enable us to improve and tailor our service to you, such as special promotions.

When you visit our website, details may be recorded about your visit, such as time and date, your server address, pages accessed, time spent and type of browser. This information would be used in an anonymous form for statistical purposes and as such cannot identify you individually.

Using and Disclosing Your Information

BASE Camp Kids is committed to not disclosing your personal information. Your personal information will only be used or disclosed as is necessary to provide you with information regarding our services, special offers and promotions. You may opt-out of receipt of such offers at any time by sending us a message via our website, by email or by telephone.

This information will not be disclosed to any third party, except as required to provide you with the products and services you request.

We will not, without your prior consent, disclose personal information for any purpose other than those purposes described in this Privacy Policy to which you have already consented. We may disclose your personal information where required or authorised by law to do so.

Storage and Security of Information

Please note that our website does not provide systems for secure transmission of personal information across the internet. You should be aware that there are inherent risks in transmitting personal information via the internet and that we accept no responsibility for personal information provided via the website.

BASE Camp Kids will take all reasonable steps to protect the personal information we hold from misuse and loss and from unauthorised access, modification and disclosure. We will not be held liable for loss or damage arising from unauthorised access to your personal information or a breach of this policy whether or not such access or breach was caused by our negligent or wilful act or omission or that of our employees or agents.

Complaints Resolution

BASE Camp Kids is committed to providing customers with a fair and responsible system for the handling of customer complaints. If at any time you have any concerns or complaints in relation to privacy or the operation of the website, please contact us through our feedback form so that we may resolve them.

Changes to Privacy Policy

We may, from time to time, make alterations to this privacy policy, which will come into effect from the time of posting of an amended privacy policy on the website. It is your responsibility to review the privacy policy for updates.

Your acceptance of this Privacy Policy

By using this website, you signify your acceptance of this policy. Your continued use of the website following any alterations to this policy will be deemed to be your acceptance of those changes.